Request Management for Datacenters
As organizations transition to more bimodal IT, where both predictability and exploration must be applied, being able to provide customizable service catalog with ITSM integration is essential for success.
Gridpro is a Microsoft Gold Certified Partner and Microsoft Enterprise Cloud Alliance Member. We focus on delivering products that enhance request management in Microsoft Clouds, improving user satisfaction and IT value.
- Service Catalog
- Customer Support
- Event Workflows
- ITSM Integration
- Microsoft Azure Stack Integrated
Are you experiencing these challenges in your organization?
”Less people managing a growing number of services”
”Processes needing automation”
”Users having to access multiple portals for daily tasks”
”Needing seamless integration with your ITSM solution”
If the answer is yes, you should definitely take a closer look at EvOps for Azure Stack!
Boost Azure Stack with Request Management capabilities
Request Management – Integrated Request Management for Microsoft Azure Stack
Service Catalog – Marketplace-integrated service catalog applying your business rules and logic
Request Templates – Design request templates with dynamic wizards and workflows containing approval and automation
Self-service – Streamlined support request and self-service capabilities
IT Service Management – Integration with leading ITSM tools like BMC Remedy, System Center Service Manager, Cherwell and ServiceNow
3rd-Party Integration – Extension integration with third party solutions
such as Office 365, Twilio and others
- Dell EMC
- Hewlett Packard Enterprise
- BMC Remedy
- System Center Service Manager
- Custom Webhooks
- Office 365
- Service Management Automation (SMA)
Note: See our website for current available integrations.
Marketplace-integrated service catalog that enables you to offer custom services and apply your business rules and logic seamlessly in Microsoft Azure Stack.
Build user-friendly wizards and define workflows containing approvals, automation and third-party extensions using our intuitive interface.
Streamlined support ticketing and self-service capabilities built into Microsoft Azure Stack with optional integration with your IT Service Management tool.
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