WebFront for Service Manager - Release Notes

Release Notes

Product: WebFront for Service Manager

Version: 2.10.6309 (System Center 2012) & 3.0.6309 (System Center 2016)

Release Date: 2017-04-11

Content: New Features, Corrections, Known Limitations

WebFront for Service Manager

WebFront for Service Manager is a web console used for managing your daily work in Microsoft System Center Service Manager™. It enables common tasks usually only accessible by using the System Center Service Manager console to be accessible via a web browser.

Important: If you are installing or upgrading WebFront for Service Manager in a Service Manager 2012 environment, please make sure you use a version that is lower than 3.0. If you are on Service Manager 2016, please make sure you use an installer with a higher version number than 3.0. If you have any questions, please contact

New Features

No features have been added in this version.


The following defects have been corrected in this version.

  • Views hidden using the “Hide” console task in the standard console are no longer shown in WebFront

  • Resolved Date and Resolution Description are now set correctly on Incidents solved through a Parent Incident

  • Fixed compatibility issue with PowerView Advanced Criteria and advanced criteria in “sub views”

  • When using the “Assign To” console tasks on Service Request, this is now being documented in the Action Log in the same way as by the standard console

Known Limitations

No limitations have been identified in this version.


Want to obtain a copy of the latest download link? Contact our Sales department at and we will assist you!


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