Configure Skype integration with Office 365

Applies to: WebFront 4

Note: This article requires at least WebFront v4.0.6663

Prerequisites

• Autodiscovery must be present in the environment
• Internet access is required on the client

Preparation

Azure Active Directory Application Registration

1. Go to https://portal.azure.com
2. Login with a user that has permission to create an AAD application registration entry
3. Click Azure Active Directory
4. Click App Registrations
5. Click New application registration
6. Type a name and select the Application type to Web app/API
7. Set Sign-on URL to FQDN of your WebFront server
8. Click Create
9. Open App registration created above
10. Click Required permissions in the right-pane
11. Click Add
12. Select Skype for Business Online (Microsoft.Lync) and click Select
13. Check all checkboxes below DELEGATED PERMISSIONS and click Select
14. Click Done
15. Close Required permissions pane
16. Copy and save the Application ID for the created App registration for later use
17. Done

Configuration

1. Log into WebFront as an SCSM Administrator
2. Click Administration wunderbar
3. Click General
4. In the Skype section, click Yes to enable Skype integration
5. Select Office 365 from the Mode drop-down list
6. In the Azure Active Directory Application field, type in the Application ID that you saved during preparations
   
7. Click Yes to enable Web SDK Preview Version, if you want to enable Voice/Video
8. Click OK to commit changes
9. Refresh your browser