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Request Management for WAP - Release Notes

Release Notes

Product: Request Management for Windows Azure Pack

Version: 1.5.6358 (System Center 2012) & 2.0.6358 (System Center 2016)

Release Date: 2017-05-29

Content: New Features, Corrections, Known Limitations

Request Management for Windows Azure Pack

Request Management for Windows Azure Pack allows users to submit, track and update incidents and requests for existing and new resources from within Windows Azure Pack.

Important: If you are installing or upgrading Request Management for Windows Azure Pack in a Service Manager 2012 environment, please make sure you use a version that is lower than 2.0. If you are on Service Manager 2016, please make sure you use an installer with a higher version number than 2.0. If you have any questions, please contact support@gridprosoftware.com.

New Featues

The following features have been added in this version.

  • Resource Management: The subscription picker in the Create Request Wizard is now filtered based on the Affected Resource (when one is available). Normally this means that users will not have to select a subscription, even though they have access to multiple, since there is normally only one subscription associated with a resource (SCSM Configuration Item).
    Note: An affected resource is only available when the create request wizard has been launched using an action from within the Resource section.

Corrections

The following defects have been corrected in this version.

  • Minor fixes have been implemented to improve stability

Known Limitations

The following limitations have been identified in this version.

  • Request Offering: “DisplayOnly” mode is only supported for Query Result-, Simple List-, Text-, Integer-, List-, and Decimal Prompts. All other prompt types are ignored in DisplayOnly mode

  • Request Offering: Unbound MPEnumeration lists will cause the request wizard to fail
    Note: This can only happen when using the “WAP” publish alternative since this disables all validation normally done when using the standard “Published” status

  • Usage: When running in “User” mode the usage data is displayed per subscription

  • Query Result Prompt: Advanced criteria using “Generic Properties” cannot be used in combination with “Limit to Config Item Group” functionality


Want to obtain a copy of the latest download link? Contact our Sales department at sales@gridprosoftware.com and we will assist you!

 

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