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  2. WebFront (Silverlight)

WebFront (Silverlight)

Manage your daily work in Service Manager via a web browser, with the option to enable CTI (v. 2 & 3).

How-To Guides

  • WebFront for Service Manager - Operations Guide
  • Change size of Description field
  • Integration between CTI and Avaya one-X Agent
  • Move Action Log in Incident Form
  • Redirect Default Web Site requests to WebFront
  • Show File Attachments on General Tab

Installation

  • IMPORTANT: Before upgrading from Windows Server 2012
  • WebFront for Service Manager - Deployment Guide
  • WebFront for Service Manager - Authoring Guide
  • WebFront for Service Manager - High Availability Setup
  • Manual License Activation

Release Notes

  • WebFront for Service Manager - Release Notes
  • WebFront for Service Manager - Release History

Technical Details

  • WebFront for Service Manager - Product Sheet

Troubleshooting

  • Permissions Denied (KB1202)
  • Enable Windows Installer Verbose Logging (KB1203)
  • Verbose Logging (KB1204)
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