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  2. PowerPack

PowerPack

Extensions that simplify the daily work in Service Manager and make analysts more effective.

How-To Guides

  • PowerAssign: How to enable optional behaviors
  • PowerView: Modify "My Active Work Items" view to show Incidents with Pending status

Installation

  • IMPORTANT: Before upgrading from Windows Server 2012
  • PowerPack for Service Manager - Deployment Guide
  • Manual License Activation

Release Notes

  • PowerPack for Service Manager - Release Notes
  • PowerPack for Service Manager - Release History

Technical Details

  • PowerPack for Service Manager - Product Sheet
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