Request management submissions error

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  • Official comment
    Erica Eriksson

    Hi Hans,

    We managed to resolve this in a support ticket, but we just want to share the cause of this failure to the community.

    User accounts need to be in the format of "xy@xy.xy" for Request Management to function correctly.

    In this case, the logged-in user account was not following the above naming standards. 

    Regards,

    Erica

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